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Velocity Service Contract

Velocity goals

Our goals are to:

  • Be the best B2B marketing company in the industry by working with the best clients
  • Work with confident clients who really care about doing great strategic and tactical marketing
  • Focus on clients working in information hungry markets - particularly challenger brands or clients at a critical point of change (new management, new product, new strategy, new investors…)
  • Make a measurable difference to our clients’ businesses, principally by accelerating sales and marketing performance
  • Build senior client relationships that endure
  • Really enjoy our work
  • Be fairly compensated.


Velocity commitments

We promise to:

  • Throw more creative and campaign ideas at you than you can shake a stick at, while working to agreed quarterly goals and plans
  • Base activity on agreed (and budgeted) quarterly plans
  • Try hard to prove the value of what we do by measuring and communicating results
  • Quote every job in advance and stick to that quote if the brief doesn’t change
  • Be totally transparent about mark-ups covering sourcing and managing of third-parties (for design, web programming, PR, photography and the like)
  • Respond to client concerns, criticisms and complaints with honesty, openness and a self-critical mindset
  • Treat clients’ confidential information as if it were our own.


Velocity expectations

Once a client accepts a proposal, s/he agrees:

  • To the payment schedule set out in the proposal
  • To pay all bills within 30 days of them being issued, unless otherwise set out in the proposal
  • To a minimum of three months notice to terminate any retainer relationship (Velocity also makes this commitment)
  • To pay in advance for all third party or out-of-pocket costs - for design, web programming, photography, PR and so on
  • That until we have received payment, all creative, ideas and content remain the property of Velocity.


To commence work with Velocity, just fill out this form to confirm that you:



  • …agree with the terms described above

  • …are happy with the scope of our proposal and the project deliverables therein

  • …accept and are happy to pay the stated fees



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  5.  (valid email required)

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