Velocity Service Contract
Velocity goals
Our goals are to:
- Be the best B2B marketing company in the industry by working with the best clients
- Work with confident clients who really care about doing great strategic and tactical marketing
- Focus on clients working in information hungry markets - particularly challenger brands or clients at a critical point of change (new management, new product, new strategy, new investors…)
- Make a measurable difference to our clients’ businesses, principally by accelerating sales and marketing performance
- Build senior client relationships that endure
- Really enjoy our work
- Be fairly compensated.
Velocity commitments
We promise to:
- Throw more creative and campaign ideas at you than you can shake a stick at, while working to agreed quarterly goals and plans
- Base activity on agreed (and budgeted) quarterly plans
- Try hard to prove the value of what we do by measuring and communicating results
- Quote every job in advance and stick to that quote if the brief doesn’t change
- Be totally transparent about mark-ups covering sourcing and managing of third-parties (for design, web programming, PR, photography and the like)
- Respond to client concerns, criticisms and complaints with honesty, openness and a self-critical mindset
- Treat clients’ confidential information as if it were our own.
Velocity expectations
Once a client accepts a proposal, s/he agrees:
- To the payment schedule set out in the proposal
- To pay all bills within 30 days of them being issued, unless otherwise set out in the proposal
- To a minimum of three months notice to terminate any retainer relationship (Velocity also makes this commitment)
- To pay in advance for all third party or out-of-pocket costs - for design, web programming, photography, PR and so on
- That until we have received payment, all creative, ideas and content remain the property of Velocity.
To commence work with Velocity, just fill out this form to confirm that you:
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…agree with the terms described above
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…are happy with the scope of our proposal and the project deliverables therein
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…accept and are happy to pay the stated fees
